shipping and payment

Shipping prices and payments

For all orders over 1000 CZK, it is possible to apply for free shipping!

Delivery methods

GLS courier 96 CZK

  • The ordered product is delivered via the GLS courier company
  • In the morning before delivery, the courier will contact you and arrange the exact place and time of delivery with you
  • Delivery within 2 working days
  • When using this mode of transport, it is necessary to enter the telephone number where you can be reached
  • You can track the shipment at: https://gls-group.eu/CZ/cs/ in the menu you will find the field "tracking the shipment" where you write the shipment number, which is sent to you by email.
  • GLS offers the option of paying the cash on delivery package not only in cash, but also by credit card. There is no charge for the recipient for this service. You can pay with all common payment cards issued in the Czech Republic
  • When checking the shipment, please check the condition of the package of the shipment, especially whether our tape is not damaged in any way and is not repaired with tape with another print, white tape or transparent tape. In the event of any damage or suspicion, record this reservation and damage specification in the driver's log when signing the receipt of the consignment. If in doubt about the condition of the packaging or shipment, you have the option to reject the shipment. In this case, let us know immediately about the next steps.
  • If you take over the shipment and find damage or loss of content later, we can no longer enter into a possible complaint procedure between you and the delivery company. We cannot take later complaints into account.
  • If you take over the shipment and only after opening it you find out that its contents are damaged, contact the customer line
  • Frequently asked questions can be foundhere
  • General conditions of delivery can be found here. The GLS Complaints Procedure is accessiblehere.

Mailroom 78 CZK

  • The ordered products are transported to the selected dispensing point of the Zásilkovna network
  • Standard delivery within 2 working days
  • At the time of shipment, information about the shipment is delivered to your email and the shipment number will be sent to you. You can then check online where your shipment is located here
  • After delivery to the dispensing point, you will be informed by SMS and email about the possibility of collection. You will be sent a pick-up password.
  • The shipment will be at the delivery point for collection for 7 calendar days
  • The maximum value of an cash on delivery order is CZK 20,000
  • More information can be found here

Payment options

Payment card in advance online via the Internett)

  • Very convenient method of payment. After creating the order, you are redirected to the bank's secure payment gateway, where you enter the necessary data. If the transaction is authorized, payment will be made immediately and we will send the goods no later than the next working day.
  • We support the 3D Secure protocol. Our employees do not have access to your card details, everything is only in the hands of the bank.
  • Are you tired of filling in payment details? Simply save your payment card the next time you make a purchase by clicking on Remember card for the next purchase. Your payment details will be stored as secure information in our payment gateway, and the next time you make a purchase, you just choose which card you want to pay without having to fill in the required information at length. Our employees do not have access to this sensitive information. Your saved credit cards can be managed in your account in the My credit cards tab..

Bank transfer

  • After receiving your order, we will send you an account number and a variable symbol. You will pay for the goods in advance to our bank account kept with Fio banka. After receiving the payment, we send the goods, informing you of the date when the shipment will arrive.
  • It is important to enter the correct variable symbol so that we can assign the payment to your order.

Cash on delivery

  • The most used method of payment. You pay money for the goods only when the goods are taken over by a courier or at a selected dispensing point Zasilkovna.cz.).

Twisto Pay

  • Shop at Wonderful the way you are used to.
  • In the cart, select Twisto as the method of payment.
  • You will receive payment information by email.
  • The order will be shipped immediately.
  • You have 14 days from the date of delivery to pay.

How to pay a Twisto invoice?

  • Bank transfer
  • online payment card
  • by scanning the QR code of the invoice in the mobile application of your bank
  • in cash at Czech Post branches or Sazka terminals

You can find more information on the operator's website www.twisto.cz.
Twisto customer service line: every weekday from 9:00 to 20:00 on the number 222 70 33 33 or by e-mail dotaz@twisto.cz. Twisto is only available to people over 18 years of age. The service provider is Twisto payments a. S., IČ 016 15 165, with its registered office in Prague 1 Malá Strana, Újezd 450/40, postal code 118 00, entered in the Commercial Register kept by the Municipal Court in Prague, Section B, Insert 19085..